Home > LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications

2025-07-03
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When purchasing items through LoongBuy, our rigorous Quality Check (QC)view QC photos, request modifications, or reject items

Step 1: Accessing Your LoongBuy QC Photos

After your order arrives at our warehouse, our QC team inspects each item and uploads detailed images to your account:

  • Log in to your LoongBuy account"My Orders".
  • Select the order needing inspection and click "View QC Photos".
  • Click or zoom on images to examine stitching, fabric, logos, and other details.

Step 2: Evaluating QC Images

Our QC images

  • Tags & labels for authenticity
  • Close-ups of potential flaws
  • Measurements (for size verification)
  • Packaging condition

Step 3: Requesting Modifications or Rejecting Items

If unsatisfied:

Option 1: Request Changes

  • Click "Request Modification"
  • Our team will reprocess the item within 1–3 business days.

Option 2: Reject Items

  • Select "Reject Item"
  • You’ll receive a refund or store credit (based on payment method).

Important Notes About LoongBuy QC

  • QC requests expire
  • Unresponsive orders ship automatically after the review window closes.
  • For specialist items (e.g., rep sneakers), we recommend consulting our "Rep QC Guide"

By understanding this process, you ensure a seamless shopping experience with LoongBuy’s quality inspection

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